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BPaaS Market Size, Share, Growth Report and Future Forecast to 2028

by Press Room


(EMAILWIRE.COM, March 12, 2024 ) The BPaaS Market is expected to grow from USD 63.3 billion in 2023 to USD 92.9 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 8.0% during the forecast period, according to new research report by MarketsandMarkets™

BPaaS solutions can be accessed from anywhere with an internet connection, making them ideal for organizations with global operations or distributed teams. This global reach allows businesses to streamline processes across geographies and collaborate more effectively. This drives the growth of BPaaS market.

Browse in-depth TOC on “BPaaS Market”
236 – Tables
58 – Figures
245 – Pages

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By Business Process, the Human Resource Management segment will hold the larger market size during the forecast period.

HRM has undergone a significant transformation with the emergence of BPaaS solutions. These solutions offer cost-effective alternatives, scalability, and process automation, streamlining various HR functions such as recruitment, onboarding, payroll management, and performance evaluations. BPaaS integrates advanced analytics, ensuring data security, compliance with regulations, and providing valuable insights into HR trends and workforce dynamics. Moreover, BPaaS platforms facilitate enhanced collaboration, accessibility, and agility by offering centralized and cloud-based solutions accessible from anywhere. Continuous innovation and updates from BPaaS providers enable organizations to stay competitive and leverage cutting-edge technologies in HRM practices. By embracing BPaaS, organizations can optimize resource utilization, improve operational efficiency, and focus on strategic initiatives driving business growth and innovation.

By Region, Asia-Pacific will grow at the highest CAGR during the forecast period.

The Asia Pacific region emerges as the fastest-growing hub for the BPaaS market, fueled by the widespread adoption of advanced technologies, increasing GDPs, and sustained growth in developing economies. Notable countries driving this growth include China, India, Japan, Australia, New Zealand, Singapore, Vietnam, Indonesia, and Malaysia. With a growing demand for efficient business solutions and a conducive economic environment, these nations are poised to play a pivotal role in shaping the future landscape of the BPaaS market in the Asia Pacific region.
In the Asia Pacific region, the adoption of BPaaS is rapidly expanding. Organizations across various industries, from BFSI to healthcare and manufacturing, leverage BPaaS to enhance efficiency and scalability, reduce costs, and stay competitive. With its flexible and customizable models, BPaaS caters to the diverse needs of enterprises, whether they are large corporations or SMEs. Key players in the region, including TCS, Infosys, and Wipro, are competing to capture the growing market share, often collaborating with global technology giants like Amazon Web Services (AWS) to offer seamless BPaaS solutions. However, challenges such as data security and regulatory compliance remain, presenting opportunities for innovation in areas like hyper-automation, AI-driven process optimization, and blockchain integration.

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Key Players
Some of the key players operating in the BPaaS market are – Accenture (Ireland), Capgemini (France), Cognizant (US), IBM (US), HCL (India), TCS (India), Fujitsu (Japan), Genpact(US), Wipro (India), Tech Mahindra (India), EXL (US), DXC Technology (US), Conduent (US), Infosys BPM (India), Bizagi (US).

About MarketsandMarkets™

MarketsandMarkets™ has been recognized as one of America’s best management consulting firms by Forbes, as per their recent report.

MarketsandMarkets™ is a blue ocean alternative in growth consulting and program management, leveraging a man-machine offering to drive supernormal growth for progressive organizations in the B2B space. We have the widest lens on emerging technologies, making us proficient in co-creating supernormal growth for clients.

Earlier this year, we made a formal transformation into one of America’s best management consulting firms as per a survey conducted by Forbes.
The B2B economy is witnessing the emergence of $25 trillion of new revenue streams that are substituting existing revenue streams in this decade alone. We work with clients on growth programs, helping them monetize this $25 trillion opportunity through our service lines – TAM Expansion, Go-to-Market (GTM) Strategy to Execution, Market Share Gain, Account Enablement, and Thought Leadership Marketing.

Built on the ‘GIVE Growth’ principle, we work with several Forbes Global 2000 B2B companies – helping them stay relevant in a disruptive ecosystem. Our insights and strategies are molded by our industry experts, cutting-edge AI-powered Market Intelligence Cloud, and years of research. The KnowledgeStore™ (our Market Intelligence Cloud) integrates our research, facilitates an analysis of interconnections through a set of applications, helping clients look at the entire ecosystem and understand the revenue shifts happening in their industry.

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